Privacy policy

This policy explains what personal information TSB Group ("TSB", "we", "us") collects through tsbcommunications.com, how we use it, and the choices you have. We handle personal information in line with British Columbia's Personal Information Protection Act (PIPA) and, where it applies, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

Information you give us. If you leave your email address on this site or write to us at info@tsbcommunications.com, we collect your email address and anything you choose to include in your message.

Technical information. When you visit the site, our hosting provider records standard server information, such as your IP address, browser type, the pages you request and the time of your visit. We use it to keep the site running and secure.

The site has no user accounts and takes no payments. It does not use advertising or analytics cookies.

Third-party services on this site

To show the site properly, your browser loads fonts from Google Fonts and a video player library from cdnjs (Cloudflare). These providers receive your IP address when your browser requests these files, and they handle it under their own privacy policies.

When you leave your email address in the contact form, it is delivered to our inbox by Web3Forms, an email form service.

How we use it

• To reply to you and follow up on your enquiry.
• To run, maintain and protect the site.
• To meet our legal obligations.

We do not sell or rent personal information.

When we share it

We share personal information only with service providers who help us run the site and our email, under confidentiality obligations. If your message is about one of the companies we build with, we may pass it to that company so it can answer you. We may also disclose information when the law requires it.

How long we keep it

We keep your information only as long as we need it for the purposes above, or as long as the law requires, and then delete it.

How we protect it

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, but we work to keep your information safe.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal limits. To do so, email info@tsbcommunications.com.

Other websites

This site links to the websites of the companies we build with and to other sites. Each of those sites has its own privacy policy, and we are not responsible for how they handle your information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy or your personal information can go to our privacy contact:

TSB Group
Suite 801, 838 West Hastings Street
Vancouver, BC V6C 0A6
info@tsbcommunications.com