TSB HealthcareHealthcare

The digital front door for clinics.

Trusted byVancouver Coastal HealthProvincial Health Services AuthorityInterior HealthProvidence Health Care

4M+ appointments scheduled since 2018, across 70 outpatient sites.

TSB Healthcare helps hospitals, labs and clinics move patients through faster, bringing online booking, self check-in, smart queues and real-time analytics into one platform: SlotIQ.

4M+
Appointments scheduled since 2018
70
Outpatient sites on the platform
2,400+
Appointments booked every day
What it does

Built around the people who use it.

01

Book

Patients book online in a few taps. No account, no app.

02

Arrive

Self check-in kiosks show patients their place in line, so nobody has to ask.

03

Flow

One live dashboard per site keeps staff ahead of the queue.

A patient checking in at a TSB Healthcare kiosk
In practice

Check in on arrival.

Patients check themselves in at the kiosk and see where they are in the queue, while staff watch the whole site from one screen.

See more on tsbhealthcare.com
Slot IQ

Every visit, from booking to check-out.

Slot IQ is the flagship product of TSB Healthcare. It runs the whole visit, for patients and for staff.

Booking an appointment in Slot IQ on a phone
Book in seconds.Open times, straight from the phone.
A Slot IQ reminder and the day schedule
Reminders that refill the day.Freed slots go straight back on the schedule.
A check-in kiosk and a waiting room screen
Check in. Sit down.Codes on the wall, never names.
The Slot IQ live floor dashboard
The whole floor, live.Every room and every queue in one view.
Part of TSB Group

Backed by the TSB Advantage.

TSB Healthcare draws on the technology, skills, knowledge, systems and support of the whole group, so it never starts from zero.